CONTACT
A question,
some advice, or a wish
to come and visit?
Our team is here to help.
Customer service
For your online purchases
For any question about an order, delivery, a return or a product.
Write to usMonday to Friday
8 a.m. to 4 p.m.
By phone
Would you rather talk to us?
Our team is available to answer your questions and guide you.
1 866 318-0390Monday to Friday
8 a.m. to 4 p.m.
How do I track my order?
The confirmation email sent after your purchase contains your order number. Shipment tracking is emailed to you as soon as the parcel leaves our warehouse.
View my ordersWhat are the delivery times and fees?
Times and fees depend on the destination and on the shipping method chosen at checkout.
Shipping and return policyHow do I make a return or an exchange?
The conditions, the time limit and the steps to follow are detailed in our policy. Our customer service will guide you throughout.
Shipping and return policyHow do I recover a forgotten password?
From the sign-in page, request a reset: an email is sent to your account address.
Go to my accountWhere can I find my order confirmation and number?
In the confirmation email received right after your purchase, and in your account history. If you can find neither, write to us: we will track it down.
Write to us
OUR SPACE
The Maison d’Herbes
boutique
Drop by Saint-Cyrille-de-Wendover to discover the Maison d’Herbes world, shop our products and benefit from our team’s advice.
Discover the boutique- 455, 4e Rang de Simpson
Saint-Cyrille-de-Wendover, Québec
J1Z 1T8 Monday to Friday
9 a.m. to 4 p.m.Local advice,
from a passionate team